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Testimonials

At Hillebrand Shaw & Co we take immense pride in the services we offer and the relationships we build with our clients and fellow service providers. Our clients and fellow providers are the heart of our business, and their satisfaction is our top priority. Here are some of their heartfelt testimonials. 

"Tomika is the living definition of above and beyond. Tomika's skills have expanded from an advisor, counsellor, to becoming an amazing friend, and taken upon the largest agency's such as: Centrelink, DSP, NDIS and DCJ Housing. Tomika is honest, kind, firm but fair, down-to-earth and always continuing to self-educate. She understands and represents each and every client. Ensuring we finally are heard and addressed. Tomika is wonderfully stubborn too, incredibly headstrong. Together, we have successfully navigated through each agency after years of being lost in the system by myself. She has empowered me. Tomika is an all-in-one hybrid of the very best values you could ever ask... I will forever be grateful for getting to work with Tomika and soon, I'm sure you'll feel this way too. Thank you, Tomika!" 

- Megan C

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Testimonials from Providers

"I have known Tomika for several years as we have been working for the same client. Tomika has been an exceptional advocate and support provider for participants of the National Disability Insurance Scheme (NDIS) and has consistently demonstrated outstanding dedication, professionalism, and empathy in her role. Tomika has a deep understanding of the NDIS framework and the unique challenges faced by its participants and as such has made a significant impact on her client's lives.  One of Tomika's greatest strengths is her communication skills. She has the ability to break down complicated legal and administrative jargon into clear, understandable terms, ensuring her clients are fully informed and empowered to make decisions about their care and support.

 

Tomika has a proactive approach and relentless commitment to her clients' well-being and goes above and beyond to ensure that all necessary supports and services are accessible to her clients. Tomika is an excellent advocate and support provider for NDIS participants. Her expertise, compassion, and unwavering dedication makes her an invaluable asset to the community. I wholeheartedly recommend Tomika to anyone seeking nd legal/administrative support within the NDIS."

Rita A

Advocacy Testimonials

To say I was desperate when Tomika reached out to me in response to a notice on a community noticeboard is an understatement. I’d had assistance from five government departments and numerous government funded services that had not been able or willing to further assist me with my social justice grievance (Disability Advocacy was the exception that steadfastly supported me).

 

I’d turned to ‘so called’ private law firms that advertised service but would not deliver (I did get a better understanding of the term ‘ambulance chaser’ being triaged time and time again for nix).

 

From Hillebrand Shaw & Co first making contact with me my morale was rebuilt. Tomika listened to my story, showed understanding when relaying to me what could be done and displayed courtesy by suggesting that we meet with my Disability Advocacy worker before proceeding. I was kept up to date with the progress of the work Tomika was doing and where clarification was needed, asked for it in a sensitive way.

 

The finished work is exceptional and although it will be quite some time before the matter is finalised, I’m feeling totally confident that justice will prevail due to Tomika’s exceptional support and advocacy. 

- Stephen M

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"I sought advice from Tomika regarding an NDIA-related issue and she was wonderful to work with. She was well-versed in the legislation and policies, and she was prepared for every meeting. I really felt like she "had my back" so to say and it was wonderful to finally have someone in my corner. I could not recommend Tomika and her organisation enough..." 

- James S

"...I feel protected and safe having Tomika as my advocate, protecting me from constant tergiversation, neglect, and misrepresentation, that is sadly part of the NDIA at this time.

 

After years of disappointment from so many providers, Tomika is someone who has proven herself in a very short time, who has the necessary experience, intelligence and personal care necessary to design my NDIS plan well. She has offered me so much peace of mind for my psycho social disability and I sense that I can move forward with my life in a really positive way.

 

In a matter of weeks Tomika has implemented strategies that have been beyond the scope of most specialist support coordinators, and in doing so is saving my life, one day at a time. It is very rare, in my experience, to have found someone with such a diverse set of skills, combined with such a deep sense of care and respect.

 

Beyond her intuitive knowledge of trauma, and her commitment to ongoing learning about my condition, she is motivated by a deep sense of humanity, care & empathy. Qualities that make ALL the difference to someone like me, who has had a lifetime of disappointed expectations, and deep trust issues that are so common to victims of trauma.

 

Attributes, that have compelled her to assist me in unique ways, that have enabled me to transitions from homelessness towards stable living, and social integration. Tomika has gone above and beyond to make me feel safe and I would be lost without her guidance at such a delicate time in my life.

 

Tomika's dedication to social justice and disability advocacy has had a profound impact on my life, and I have regained a sense of hope, that has been dwindling for a considerable time due to neglect and abuse, combined with bureaucratic overwhelm.

 

One really doesn’t feel all that safe in Australia at the moment with the state of the nation. Natural disasters, housing crisis, broken hospitals & health systems. Tomika has been like a beacon of hope for me through all this chaos, she is a constant reminder not to give up, she believes in me, has become the glue to holding my recovery plans together..."

- Paul P

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